Service FAQ

How often should I change my oil?

You should refer to your owner's manual for the correct oil change intervals for your Ford car, truck, or SUV.

How often should I rotate my tires?

We recommend rotating your tires every 5,000 to 7,000 miles, or at least every six months depending on how often you drive.

When should I get a tune up?

Your owner's manual can tell you when your vehicle is due for a tune up or spark plug replacement. If your vehicle's engine runs roughly or the vehicle is difficult to start, you may need a tune-up sooner rather than later.

When should I replace my tires?

Depending on how much you drive, we recommend replacing your tires every five years. Give your tires the penny test to easily measure tread depth. Simply place the penny into the tire treads with Lincoln's head upside down. If you can see almost the entirety of Lincoln's head, your tires are very worn down. If his head is partially covered, you still have some life in your current tires.

What does the 'check engine light' mean?

When your check engine light appears on your dashboard, it could indicate a number of issues, from a loose gas cap to a bad catalytic converter. Don't let it go too long as one issue can lead to another. You should schedule an appointment with a Westfield Ford technician as soon as possible for a proper diagnosis.

When should I replace my battery?

 Car batteries should be replaced every three years. To ensure you don't get stuck with a dead battery, bring your vehicle to our service center for battering testing and replacement.

How often do I need to replace my brake pads?

There are obvious ways to tell if you need new brake pads, like a vibrating brake pedal or a squeaking noise when you brake. Again, depending on how often you drive, we recommend replacing brake pads anywhere from 25,000 miles to 50,000 miles.

When should I replace my wiper blades?

It's essential that your windshield wiper blades be in proper working order for your safety during rainy days and winter months. If you notice streaking or scraping when you turn on your wipers, replace them as soon as possible.

How can I tell if my wheel alignment is off?

You'll first notice that your vehicle tends to pull to one side. Other signs are a crooked steering wheel when driving straight and uneven tire wear. Should you notice any issues with your wheel alignment, bring your vehicle to Westfield Ford as soon as possible to have the situation taken care of.

What's that noise coming from under the hood?

It's unnerving to start your car only to hear a strange noise. But don't ignore it! Depending on the sound and where it's coming from, the issue could be anything from worn power steering to a defective exhaust pipe. Let our factory-trained technicians take a look at your vehicle to ensure it's running properly.

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