Care NOTHING about loyal customer. Purchased cars from them since they opened. Their mistake cost me $171.00. Their response, "Too bad." Will never patronize them again.

There is a great service crew at this dealership. Professional, courteous & usually fast with servicing your vehicle

Eric did a Fantastic Job with my Ford Edge. He worked great with Amen in securing a great price and financing. I have bought at least 12 cars from Westfield and will continue- Ted S

My salesman Jacob made my experience at your dealership a very pleasant experience. Jacob was very informative & helpful.

Everybody here was amazing, and they make buying a new car an enjoyable experience instead of a long drawn out stressful one. My family will always come to this dealership for all of our future Ford needs.

I am very happy with them. This is my second purchase from this dealership. They work well with their customers.

Prior F-150 lease customer at this dealership (2019-2022), recently leased a second F-150 vehicle (Oct 2025) from them. I was satisfied with both their sales and management team.

All went well car is great. My sales guy had it all figured out for me

Disappointed with the service provided, i purchased a 2025 st. After walking out of finance, I had to go see sales rel to sign, but I was never given the option to walk around my vehicle. On top of that kept asking about 2nd key I was told they locked the keys up check back the next day still no ke gave them 4 days and still told give me a day a week later still don't have my key than I'm told only mon-Friday so I had to call off work to get key you guys lost my key in should of been accommodated and they should of came to my house or let me come on a Saturday not a good experience and sad part is 2 exployers were bought the same day they already had my car pulled out and not in bay so I could do the walk around I will never come back to westfield ford to purchase another vehicle after this experience this should of been rectified a week ago instead of telling me give me a day and a day turns into a week later no key i definitely wont deal with Miriam again had us sign papers on vehicle because they were in a hurry to leave and lock up I should of had the opertunity to walk around my vehicle come to find out in the light atleast 6 chips on the hood just vary unprofessional to have us sign a no dsmage sheet but eorkers in a hurry to leave 8nstead of allowing us to do actual walk around and I shouldn't have to take a day off work and they should of been honest about the key instead of wasting a week to cut key they should of scheduled it a week later. 3 weeks later, I got my key but had to sit around after my scheduled time to wait for the guy to show up.915 appointment left at 12

Purchased 2023 Ford Mustang Mach-E Premium AWD Ext Batt 12.5K miles Love the car however, unable to drive due it was sold to me with an open recall on the wiper motor. Had the Mobile Ford to come out. to verify if the part#/sn matches and it did. After that the tech tried the wipers and it did not work at all. So purchased the Mach-E at the end of Jan 2025 and unable to drive due to the wipers does not work at all and don't want to get caught anywhere without the use of the windshield wipers (Dangerous). Been waiting for the part to come in so they can complete the recall on the wipers. So far 3 weeks no parts. Also the 5 digit manufacture door code that comes with the vehicle the card was not in the glove box, I will have to get the dealer to pull the code and give it to me. The charger that comes with the 2023 Mache-E I had to unplug and re-plug it in a couple of time because it stop charging, each time the amber light came on the charger (Which the service dept. will take care of)Also I would loved for it to have been detailed on the inside before purchased was not bad but I myself have personally detailed my vehicles and clean it from top to bottom. Did not come with the the air inflator/sealant, I purchased one.

Friendly, knowledgeable, great service, great Sales Rep Amen Ali, great dealership owner, Mike, great Finance Director, Victor. We came on a recommendation & left with a vehicle. Service plus!

Carm and Amen are the best people in the Car business.My family has been going to Westfield Ford for years and will continue because of the way we are treated.

the finance person is a deceitful human, he cannot be trusted, i will never set foot in this dealership as long as I am alive.

Westfield Ford is the BEST JOHN COSTELLO was knowledgeable friendly and helpful so thank you JOHN

A good ordering, sales, and delivery experience. Very easy to work with without too many typically car and finance office games.