Customer Testimonials
Westfield Ford is the BEST JOHN COSTELLO was knowledgeable friendly and helpful so thank you JOHN
A good ordering, sales, and delivery experience. Very easy to work with without too many typically car and finance office games.
I had a great experience they where very helpful with what I was looking for and they make it work
Westfield Ford is the best run dealership I ever purchased a car from. The entire staff bent over backwards to make sure I was completely happy with my purchase.
The Westfield Ford staff were a pleasure to work with. They were informative and very accommodating throughout the entire process of buying my new vehicle. I would recommend them to anyone.
I purchased a new plug-in hybrid Escape from Westfield. Russ Brown made the sale simple and financing helped me with a discount. The staff detailed the car nicely and I am very happy with my new Ford.
Very professional and easy to work with. Negotiations were surprisingly easy and simple. Amen, the salesman was very knowledgeable and personable.
Very informative and helpful! Our sales rep was courteous and detailed, every step of the process- Thank you!!!
I always shop and have my vehicles serviced at Westfield Ford. I’ve always had great experiences there.
It was fast and simple and I love my new Ford Everyone from the salesman to the Finance office made it a wonderful experience. Would recommend to everyone if in the market for a new vehicle to give them a shot I was not disappointed
We had a very good experience at Westfield. The negotiations were professional and straightforward. The price of the truck was fair, not more or less than competitors but it was nice to deal with people who didn't test you like a sucker. My only negative was the paperwork guy who gave us a very, very hard sell on an external warranty and made my loan for 60 Months rancher than the 48 I asked for. As the last person in the process that leaves a bit of sourness to the experience. That said we would definitely consider for another purchase.
Very helpful courteous helped me pick out the car that’s right for me and worked with me to get the best deal
I walked in on a Friday morning and was greeted by Jacob, I informed him that I was interested in the bronco. Jacob welcomed me and was ready to get me in one, and we were off test driving. I instantly fell in love, not with Jacob, but with a 2023 Ford Bronco Sport Heritage edition in robins egg blue. To make a long story short. I am a proud owner of a brand Ford Bronco. Best decision I made that Friday morning. Jacob and the crew at Westfield Ford are the best out there.
Great experience, all of our needs were met and questions answered, I would absolutely buy from Westfield again.
Wonderful friendly staff. Easy to deal with from the salesman to the general manager to finance. We even had a nice conversation with the owner.
Worked with Rick - it was no nonsense to build a Ford transit. Even with the market being what it is in the wait to receive the truck, the experience was great and would definitely use them again for future purchases.
Everything from start to finish worked out to our satisfaction. I have already referred a friend to this location to speak with Mike Stahl.
5 ⭐️ Awesome staff Sale person very professional and informative to our needs I highly recommend Westfield ford
The sales rep was very good. But was a little disappointed with the finance rep who wanted to sell me an extra insurance policy. Please understand that No means No!
The dealership was clean the staff was very helpful and polite.It was all around good experience!
This is the only dealership I let maintain my car. Miguel Duran is the perfect service advisor. He made sure everything was done and at the minimum cost thoroughly checking my warranty etc. The only mechanic I use there is Mike Kladis He is thorough, very knowledgeable and explained everything to me that was done and at what level everything was done. I appreciate the explanation from both men. They both made me feel I was driving the safest car around. I love my 2020 Escape and I feel with their help I will have this car a long long time. ...
Great dealership who was honest about pricing in these crazy car buying times. I drive 20 min to this dealer as opposed to the one within walking distance of my house.
I bought my Ford 150 platinum after lease was up and the finance manager Omar aburas took very good care of me, Got me at the payment I needed to be at. great team at Westfield Ford offCountryside.I will be back in the future for another purchase
Excellent service ask the way around. I purchased my new 2020 Escape with no pressure, great financing and low payments. The service dept is excellent to help me keep up on my oil changes and all my needs. Thank you Westfield Ford ... Sonia
Great service and attention! Sales and finance staff are very knowledgable and professional. Its a pleasure to do business with Westfield Ford! I found the perfect vehicle thanks to the team at Westfield Ford!
I had a second great experience with Nick Stepici. Worked out a nice deal on a 2020 Shelby GT 500. First time was in March 2019 when i purchased a new F-150 Raptor.
Westfield made purchasing an easy decision. Let them know I was looking into a new explorer st and within 20 minutes brought 2 trucks to my job. Showed me both on the curb and nick was incredibly knowledgeable about every option on the trucks. By the time i got off work and to the dealer, they had me out in less than 20 minutes. Definitely the only place my family buys vehicles, but more importantly when I refer friends I know they will get the same amazing treatment. Thank you for putting the customer first and the safety protocols your taking.
My experience at Westfield was positive. My sales consultant, Rick Blumerich was especially helpful. I have and will continue to recommend Westfield Ford to friends and family.
Thank You for a great experience! Michael and Amen were professional yet friendly. They made me feel like one of the family. I will recommend them and Westfield to my professional and personal network. Shawn Cosentino
Extremely happy with the 2020 Ford Edge we have purchased. Our sales representative (Nick) was exceptional! He easily helped us decide which vehicle fit our needs best based on his vast product knowledge!
The service department was great. Steve, Ron, and Bill were able to fix my truck I bought from a different Ford dealership. The other dealership just gave me the run around!
I bought a used F-150 from another dealership. Within a week the truck was making a crazy noise in the front end. I took it back where I purchased it and got no where. I went to Westfield Ford and they fixed it! The staff had great service, friendly, and honest!
I bought a Used Vehicle from Westfield Ford about a month ago. Was a great overall experience. I highly recommend Westfield Ford to all my friends and family.
New vehicle came in for first oil change and was taken care of exactly as arranged for previously. Even took care of nail in tire
This morning I brought my new Edge into the service department for its first works package. After the work was completed as I drove towards home I noticed an issue with the car that had not been there before. I turned around and headed back to the service department. Upon my arrival I was greeted by Steve Berry who is the Director of service and parts. I explained my issue to Mr. Berry, he took a look and told me not to worry that the issue would be resolved immediately. Mr. Berry personally took the car back into the service ...
Sometimes car shopping can be an ordeal. It was not at Westfield Ford. Nick Stepici was great. He listened to what I wanted in the Escape and explained all the features and answered all my questions about the vehicle and the paper work that goes along with purchasing a new car. My family has bought our last several cars from Westfield Ford and I do not hesitate to recommend Westfield Ford.
After shopping around at multiple dealerships I'm glad my search stopped here. Mildred was friendly and able to find exactly what I wanted after a brief description. I highly recommend her for your next vehicle purchase.
I am absolutely satisfied with my new car purchase. I was not pressured by any fast talking sales person to sign on the dotted line. I worked with Mildred Anum and she was absolutely awesome. Mildred was very professional, and at the time answered all my questions. I would highly recommend this dealership to anyone in the market for a new, or certified used car. Sincerly: Ricardo
I am very happy purchasing my vehicle and my dealer Mildred was awesome. She showed me nice vehicle and was very polite and professional. Everyone there were very nice welcoming me.
Mildred was an absolute pleasure to work with in purchasing my new car. The dealership didn't open until 10am but Mildred came out around 9:40am and assisted us. She was knowledgable and was able to answer all of our questions.
I have a 2011 Ford Ranger that I have been getting serviced here since the truck was new. I am in for general maintenance ever 3 to 4 thousand miles & have had excellent & great service every time. The advisers are always friendly & helpful.
Being a recent grad with a brand new job, I decided to get a brand new car. I was looking for a manual transmission - something sporty and flashy. After visiting many dealerships and test driving the Ford Focus ST, Toyobaru BRZ/FRS, and a Subaru WRX, this dealership won me over with courtesy and attention to detail (and some amazing deals). I ended up buying the 2015 Focus ST after a smooth few-hour transaction and negotiation process. I can't wait to go back for the new RS once it's released. Awesome dealership, will buy again.
Mildred made the whole experience of buying a car, a wonderful and professional one. She listens well and makes sure that she serves your needs in selecting the kind of car just for you. Most importantly, she follows up make sure everything works out for you.
I dont like buying cars but that may have changed now that i bought one from Mildred, at Westfield Ford in Countryside Illinois. Her honesty, hard work, and calm demeanor helped the stressful process of buying a car. Never pushy and always looking you in the eye.... goes a long way. Thanks Mildred and good luck. Im sure you will sell many many cars. Sincerely Kevin
Mildred was very helpful and friendly. I cannot rate management since i barely dealt with them because Mildred did pretty much everything!!! I would recommend if you are going to buy a ford to have Mildred help you!! She is great! The explorer is a great car and we have no complaints so far, we love it! The wait time to get into financing could have been a little better but overall Mildred made our experience there a good one! She is a person of her word and i would highly recommend her if you are purchasing a car.
Mildred was very helpful from the beginning. I highly recommend her, she made the process very easy for me, and to get a good price for my car.
I really enjoyed working with Mildred. She was was very friendly and knowledgeable. I was able to get a great price for my car. I am loving my new Edge Sport!!
MARY CABARLE is a sweet sales person who is very knowledgeable of Ford sales and service. Mary helped me find and finance my 2015 Ford Escape when other dealers could not. She always gets me into the free car washes quickly and said that if I call when I am coming in for service she will help expedite that also. This helps because I drive for a ride sharing service, time is money and I have to wash my car frequently. Thanks again Mary!
Very frendly peoples I would recommend that dealer to anyone...they really did anything to keep us happy and drive off with the car of our dream ... Thanks
I became obsessed in the car buying experience. I researched many websites nit restricted to Ford.com(true car, Edmunds.com, and KBB.com) I have only purchased 3-4 new cars but the reputation of car dealers in general did not put me at ease. I found the car I wanted at what I felt was a good fair price and chose Westfield Ford a few miles further for his purpose. I met Bill Lange who worked with me every step of the way. Bill had great interpersonal skills and his Ford knowledge was amazing. My intent the day of ...
I delayed purchasing a vehicle because of this! I hate the stress of going from dealership to dealership and haggling on price! Sydney made the purchase of my 2015 Escape smooth and hassle free and I will definitely recommend her to everyone I know!
Bill Lange is a very down-to-earth and extremely helpful sales professional. He is very knowledgeable about Ford’s product line and listens to what you are looking for without trying to steer you towards spending more. After purchasing my Ford Bill went through all the features bumper to bumper and called me the following week to see if I was happy with my purchase and wanted to know if I had any questions. A+++++. Thanks Bill!
Sydney Largen is an extremely helpful professional. She is passionate about Ford and helping her customers make sure they get the car that is perfect for them. The entire time she spent with us was pleasurable and non-stressful. She answered all our questions and went out of her way to make sure we were clear with options and features. We highly recommend anyone interested in Ford products to work with her. Thanks, D and A
Mildred was AMAZING, from start to finish. Never rushed us, really got to know my Fiancé and I. Showed she cared even when we walked away from a deal. She followed up she earned the right to earn my business, and when I found the Truck I was looking for she was able to make it work. Her manager Al was great as well. I could have gone with another Ford Dealership, but Mildred was so AMAZING that when the time was right my Fiancé said we must go with Mildred. Thank you so much Mildred, Al, and Everyone at ...
Ok. I had stopped driving a few years ago when I moved to Chicago. Working and staying in the burbs I realized I wanted to go through having a car again....My credit is eh....and I didn't have much down....But my lady, Mildred hooked it up! She was very personable and the managers (sorry forgot the name) really made me feel at home. I will never forget test driving my Ford Fusion through the Chevy and Toyota dealerships and waving at the employees! It was more than just buying a car, it was an experience. Based on ...
Mildred is an exceptional and super friendly saleswoman that answered every question I had promptly. She knows how to satisfy and take care of her customers, focusing more on the personal connection and figuring out what's best for us as a client, rather than quickly trying to make a sale. Westfield is a very generous and professional dealership as well. I would definitely buy my next vehicle from Westfield, and from Mildred.
Ms Mildred Anum is great! She helped us quite a lot with our purchases! Id recommend her to everyone! I would come back in a few years to buy a car if I can deal with Mildred. I definitely see her going places, she is a people person! Thank you
We got a great deal at Westfield Ford. Very happy with the customer service. Compared other cars and dealers but, they couldn't match the deal at Westfield.
Great salesmen and finance manager! Will to stay late to close a deal. However they did not disclose all issues with used vehicle I purchased. They were willing to make sure I was satisfied. Thanks!
Just want to give props to all the crew there at Westfield ford!! They really went above and beyond for me!! I would definitely recommend this dealer to everyone I know!!
bill lange and tony helped with financing helped find car I wanted color style interior wheels they worked together to hel me find the car I wanted and took a little time but quicker then I tought
I walked in Saturday, July 12th, and met Bill Lange. He helped me determine which car was best for me, understood the limitations of a recent college-grad budget, and made my first new car buying experience really special. I drove away with the cutest, most perfect Ford Fiesta! He worked so hard to find me the perfect car at the perfect price. The dealership is LEED certified, and very clean and well-decorated. The finance process was seamless and painless, and I walked away feeling like an adult for the first time. I appreciated Bill taking the time to thoroughly explain ...
We had the Auto check Vehicle history report on the 2008 , and with Amen Ali pointed out some good things. We were just looking that night and that turn into a buy. Happy with it all, and surprise greatly. Westfield Ford were all so nice to us. Great dealership. HAPPY and THANK YOU!
I had not purchased a vehicle in a number of years and had a million questions walking into Westfield. The minute that I met Sydney Largen, I immediately felt at ease! She built rapport quickly and listened to my needs, budget and answered all of my questions. Sydney is terrific! She is extremely knowledgeable about the vehicles and is amazing with technology. I would recommend her to any friends or family members. Sydney is warm, professional and goes above and beyond in her role. She managed my expectations during the process and was extremely patient. I bought a precertified Ford ...
Bill helped me from the min I stepped foot on the lot until the moment I had driven off with my brand new 2014 Ford Taurus! he was great and did his best to get me the best deal that suited my needs the most. He understood what my goal coming in was and I left the dealership with exactly that. Very good listener and I now have a brand new car that I love and can afford thanks to these guys! they helped get the most rebates I could get and made sure I got the biggest bang for my ...
Made buying a new car easy. Great service and we feel we got a good deal. Very satisfied with this dealership. Bill was great and he was very patient and understanding as we brought our 1 year old along.