Customer Testimonials

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DealerRater Mar 19, 2024

The Westfield Ford staff were a pleasure to work with. They were informative and very accommodating throughout the entire process of buying my new vehicle. I would recommend them to anyone.

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DealerRater Mar 16, 2024

I purchased a new plug-in hybrid Escape from Westfield. Russ Brown made the sale simple and financing helped me with a discount. The staff detailed the car nicely and I am very happy with my new Ford.

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DealerRater Feb 13, 2024

Very professional and easy to work with. Negotiations were surprisingly easy and simple. Amen, the salesman was very knowledgeable and personable.

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DealerRater Jan 16, 2024

Very informative and helpful! Our sales rep was courteous and detailed, every step of the process- Thank you!!!

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DealerRater Oct 17, 2023

I always shop and have my vehicles serviced at Westfield Ford. I’ve always had great experiences there.

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DealerRater Oct 12, 2023

It was fast and simple and I love my new Ford Everyone from the salesman to the Finance office made it a wonderful experience. Would recommend to everyone if in the market for a new vehicle to give them a shot I was not disappointed

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DealerRater Oct 6, 2023

We had a very good experience at Westfield. The negotiations were professional and straightforward. The price of the truck was fair, not more or less than competitors but it was nice to deal with people who didn't test you like a sucker. My only negative was the paperwork guy who gave us a very, very hard sell on an external warranty and made my loan for 60 Months rancher than the 48 I asked for. As the last person in the process that leaves a bit of sourness to the experience. That said we would definitely consider for another purchase.

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DealerRater Oct 2, 2023

Very helpful courteous helped me pick out the car that’s right for me and worked with me to get the best deal

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DealerRater Sep 17, 2023

I walked in on a Friday morning and was greeted by Jacob, I informed him that I was interested in the bronco. Jacob welcomed me and was ready to get me in one, and we were off test driving. I instantly fell in love, not with Jacob, but with a 2023 Ford Bronco Sport Heritage edition in robins egg blue. To make a long story short. I am a proud owner of a brand Ford Bronco. Best decision I made that Friday morning. Jacob and the crew at Westfield Ford are the best out there.

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DealerRater May 23, 2023

Great experience, all of our needs were met and questions answered, I would absolutely buy from Westfield again.

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DealerRater May 18, 2023

Wonderful friendly staff. Easy to deal with from the salesman to the general manager to finance. We even had a nice conversation with the owner.

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DealerRater Oct 17, 2022

Worked with Rick - it was no nonsense to build a Ford transit. Even with the market being what it is in the wait to receive the truck, the experience was great and would definitely use them again for future purchases.

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DealerRater Jun 17, 2022

Everything from start to finish worked out to our satisfaction. I have already referred a friend to this location to speak with Mike Stahl.

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DealerRater May 21, 2022

5 ⭐️ Awesome staff Sale person very professional and informative to our needs I highly recommend Westfield ford

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DealerRater May 1, 2022

The sales rep was very good. But was a little disappointed with the finance rep who wanted to sell me an extra insurance policy. Please understand that No means No!

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DealerRater Apr 25, 2022

The dealership was clean the staff was very helpful and polite.It was all around good experience!

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DealerRater Apr 13, 2022

This is the only dealership I let maintain my car. Miguel Duran is the perfect service advisor. He made sure everything was done and at the minimum cost thoroughly checking my warranty etc. The only mechanic I use there is Mike Kladis He is thorough, very knowledgeable and explained everything to me that was done and at what level everything was done. I appreciate the explanation from both men. They both made me feel I was driving the safest car around. I love my 2020 Escape and I feel with their help I will have this car a long long time. ...

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DealerRater Mar 15, 2022

Great dealership who was honest about pricing in these crazy car buying times. I drive 20 min to this dealer as opposed to the one within walking distance of my house.

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DealerRater Feb 21, 2022

I bought my Ford 150 platinum after lease was up and the finance manager Omar aburas took very good care of me, Got me at the payment I needed to be at. great team at Westfield Ford offCountryside.I will be back in the future for another purchase

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DealerRater May 12, 2021

Excellent service ask the way around. I purchased my new 2020 Escape with no pressure, great financing and low payments. The service dept is excellent to help me keep up on my oil changes and all my needs. Thank you Westfield Ford ... Sonia

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DealerRater Nov 29, 2020

Great service and attention! Sales and finance staff are very knowledgable and professional. Its a pleasure to do business with Westfield Ford! I found the perfect vehicle thanks to the team at Westfield Ford!

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DealerRater Sep 30, 2020

I had a second great experience with Nick Stepici. Worked out a nice deal on a 2020 Shelby GT 500. First time was in March 2019 when i purchased a new F-150 Raptor.

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DealerRater Aug 28, 2020

Westfield made purchasing an easy decision. Let them know I was looking into a new explorer st and within 20 minutes brought 2 trucks to my job. Showed me both on the curb and nick was incredibly knowledgeable about every option on the trucks. By the time i got off work and to the dealer, they had me out in less than 20 minutes. Definitely the only place my family buys vehicles, but more importantly when I refer friends I know they will get the same amazing treatment. Thank you for putting the customer first and the safety protocols your taking.

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DealerRater Jul 7, 2020

My experience at Westfield was positive. My sales consultant, Rick Blumerich was especially helpful. I have and will continue to recommend Westfield Ford to friends and family.

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DealerRater Jul 2, 2020

Thank You for a great experience! Michael and Amen were professional yet friendly. They made me feel like one of the family. I will recommend them and Westfield to my professional and personal network. Shawn Cosentino

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DealerRater Jun 17, 2020

Extremely happy with the 2020 Ford Edge we have purchased. Our sales representative (Nick) was exceptional! He easily helped us decide which vehicle fit our needs best based on his vast product knowledge!

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DealerRater Apr 11, 2020

The service department was great. Steve, Ron, and Bill were able to fix my truck I bought from a different Ford dealership. The other dealership just gave me the run around!

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DealerRater Apr 11, 2020

I bought a used F-150 from another dealership. Within a week the truck was making a crazy noise in the front end. I took it back where I purchased it and got no where. I went to Westfield Ford and they fixed it! The staff had great service, friendly, and honest!

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DealerRater Sep 19, 2018

New vehicle came in for first oil change and was taken care of exactly as arranged for previously. Even took care of nail in tire

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DealerRater Jun 6, 2017

This morning I brought my new Edge into the service department for its first works package. After the work was completed as I drove towards home I noticed an issue with the car that had not been there before. I turned around and headed back to the service department. Upon my arrival I was greeted by Steve Berry who is the Director of service and parts. I explained my issue to Mr. Berry, he took a look and told me not to worry that the issue would be resolved immediately. Mr. Berry personally took the car back into the service ...

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DealerRater Apr 18, 2016

Sometimes car shopping can be an ordeal. It was not at Westfield Ford. Nick Stepici was great. He listened to what I wanted in the Escape and explained all the features and answered all my questions about the vehicle and the paper work that goes along with purchasing a new car. My family has bought our last several cars from Westfield Ford and I do not hesitate to recommend Westfield Ford.

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DealerRater Oct 10, 2015

After shopping around at multiple dealerships I'm glad my search stopped here. Mildred was friendly and able to find exactly what I wanted after a brief description. I highly recommend her for your next vehicle purchase.

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DealerRater Sep 24, 2015

I am absolutely satisfied with my new car purchase. I was not pressured by any fast talking sales person to sign on the dotted line. I worked with Mildred Anum and she was absolutely awesome. Mildred was very professional, and at the time answered all my questions. I would highly recommend this dealership to anyone in the market for a new, or certified used car. Sincerly: Ricardo

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DealerRater Sep 23, 2015

I am very happy purchasing my vehicle and my dealer Mildred was awesome. She showed me nice vehicle and was very polite and professional. Everyone there were very nice welcoming me.

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DealerRater Sep 8, 2015

Mildred was an absolute pleasure to work with in purchasing my new car. The dealership didn't open until 10am but Mildred came out around 9:40am and assisted us. She was knowledgable and was able to answer all of our questions.

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DealerRater Jul 27, 2015

I have a 2011 Ford Ranger that I have been getting serviced here since the truck was new. I am in for general maintenance ever 3 to 4 thousand miles & have had excellent & great service every time. The advisers are always friendly & helpful.

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DealerRater Jul 1, 2015

Being a recent grad with a brand new job, I decided to get a brand new car. I was looking for a manual transmission - something sporty and flashy. After visiting many dealerships and test driving the Ford Focus ST, Toyobaru BRZ/FRS, and a Subaru WRX, this dealership won me over with courtesy and attention to detail (and some amazing deals). I ended up buying the 2015 Focus ST after a smooth few-hour transaction and negotiation process. I can't wait to go back for the new RS once it's released. Awesome dealership, will buy again.

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DealerRater Jun 27, 2015

Mildred made the whole experience of buying a car, a wonderful and professional one. She listens well and makes sure that she serves your needs in selecting the kind of car just for you. Most importantly, she follows up make sure everything works out for you.

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DealerRater Jun 11, 2015

I dont like buying cars but that may have changed now that i bought one from Mildred, at Westfield Ford in Countryside Illinois. Her honesty, hard work, and calm demeanor helped the stressful process of buying a car. Never pushy and always looking you in the eye.... goes a long way. Thanks Mildred and good luck. Im sure you will sell many many cars. Sincerely Kevin

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DealerRater Jun 1, 2015

Mildred was very helpful and friendly. I cannot rate management since i barely dealt with them because Mildred did pretty much everything!!! I would recommend if you are going to buy a ford to have Mildred help you!! She is great! The explorer is a great car and we have no complaints so far, we love it! The wait time to get into financing could have been a little better but overall Mildred made our experience there a good one! She is a person of her word and i would highly recommend her if you are purchasing a car.

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DealerRater May 25, 2015

Mildred was very helpful from the beginning. I highly recommend her, she made the process very easy for me, and to get a good price for my car.

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DealerRater May 8, 2015

I really enjoyed working with Mildred. She was was very friendly and knowledgeable. I was able to get a great price for my car. I am loving my new Edge Sport!!

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DealerRater Mar 2, 2015

Very frendly peoples I would recommend that dealer to anyone...they really did anything to keep us happy and drive off with the car of our dream ... Thanks

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DealerRater Jan 26, 2015

I became obsessed in the car buying experience. I researched many websites nit restricted to Ford.com(true car, Edmunds.com, and KBB.com) I have only purchased 3-4 new cars but the reputation of car dealers in general did not put me at ease. I found the car I wanted at what I felt was a good fair price and chose Westfield Ford a few miles further for his purpose. I met Bill Lange who worked with me every step of the way. Bill had great interpersonal skills and his Ford knowledge was amazing. My intent the day of ...

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DealerRater Jan 6, 2015

I delayed purchasing a vehicle because of this! I hate the stress of going from dealership to dealership and haggling on price! Sydney made the purchase of my 2015 Escape smooth and hassle free and I will definitely recommend her to everyone I know!

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DealerRater Sep 16, 2014

Bill Lange is a very down-to-earth and extremely helpful sales professional. He is very knowledgeable about Ford’s product line and listens to what you are looking for without trying to steer you towards spending more. After purchasing my Ford Bill went through all the features bumper to bumper and called me the following week to see if I was happy with my purchase and wanted to know if I had any questions. A+++++. Thanks Bill!

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DealerRater Aug 26, 2014

Sydney Largen is an extremely helpful professional. She is passionate about Ford and helping her customers make sure they get the car that is perfect for them. The entire time she spent with us was pleasurable and non-stressful. She answered all our questions and went out of her way to make sure we were clear with options and features. We highly recommend anyone interested in Ford products to work with her. Thanks, D and A

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DealerRater Aug 25, 2014

Mildred was AMAZING, from start to finish. Never rushed us, really got to know my Fiancé and I. Showed she cared even when we walked away from a deal. She followed up she earned the right to earn my business, and when I found the Truck I was looking for she was able to make it work. Her manager Al was great as well. I could have gone with another Ford Dealership, but Mildred was so AMAZING that when the time was right my Fiancé said we must go with Mildred. Thank you so much Mildred, Al, and Everyone at ...

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DealerRater Aug 19, 2014

Ok. I had stopped driving a few years ago when I moved to Chicago. Working and staying in the burbs I realized I wanted to go through having a car again....My credit is eh....and I didn't have much down....But my lady, Mildred hooked it up! She was very personable and the managers (sorry forgot the name) really made me feel at home. I will never forget test driving my Ford Fusion through the Chevy and Toyota dealerships and waving at the employees! It was more than just buying a car, it was an experience. Based on ...

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DealerRater Aug 14, 2014

Mildred is an exceptional and super friendly saleswoman that answered every question I had promptly. She knows how to satisfy and take care of her customers, focusing more on the personal connection and figuring out what's best for us as a client, rather than quickly trying to make a sale. Westfield is a very generous and professional dealership as well. I would definitely buy my next vehicle from Westfield, and from Mildred.

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DealerRater Aug 14, 2014

Ms Mildred Anum is great! She helped us quite a lot with our purchases! Id recommend her to everyone! I would come back in a few years to buy a car if I can deal with Mildred. I definitely see her going places, she is a people person! Thank you

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DealerRater Aug 9, 2014

We got a great deal at Westfield Ford. Very happy with the customer service. Compared other cars and dealers but, they couldn't match the deal at Westfield.

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DealerRater Aug 7, 2014

Great salesmen and finance manager! Will to stay late to close a deal. However they did not disclose all issues with used vehicle I purchased. They were willing to make sure I was satisfied. Thanks!

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DealerRater Aug 4, 2014

Just want to give xxxxxxto all the crew there at Westfield ford!! They really went above and beyond for me!! I would definitely recommend this dealer to everyone I know!!

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DealerRater Jul 29, 2014

bill lange and tony helped with financing helped find car I wanted color style interior wheels they worked together to hel me find the car I wanted and took a little time but quicker then I tought

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DealerRater Jul 23, 2014

I walked in Saturday, July 12th, and met Bill Lange. He helped me determine which car was best for me, understood the limitations of a recent college-grad budget, and made my first new car buying experience really special. I drove away with the cutest, most perfect Ford Fiesta! He worked so hard to find me the perfect car at the perfect price. The dealership is LEED certified, and very clean and well-decorated. The finance process was seamless and painless, and I walked away feeling like an adult for the first time. I appreciated Bill taking the time to thoroughly explain ...

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DealerRater Jul 18, 2014

We had the Auto check Vehicle history report on the 2008 , and with Amen Ali pointed out some good things. We were just looking that night and that turn into a buy. Happy with it all, and surprise greatly. Westfield Ford were all so nice to us. Great dealership. HAPPY and THANK YOU!

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DealerRater Jul 18, 2014

I had not purchased a vehicle in a number of years and had a million questions walking into Westfield. The minute that I met Sydney Largen, I immediately felt at ease! She built rapport quickly and listened to my needs, budget and answered all of my questions. Sydney is terrific! She is extremely knowledgeable about the vehicles and is amazing with technology. I would recommend her to any friends or family members. Sydney is warm, professional and goes above and beyond in her role. She managed my expectations during the process and was extremely patient. I bought a precertified Ford ...

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DealerRater Jul 15, 2014

Bill helped me from the min I stepped foot on the lot until the moment I had driven off with my brand new 2014 Ford Taurus! he was great and did his best to get me the best deal that suited my needs the most. He understood what my goal coming in was and I left the dealership with exactly that. Very good listener and I now have a brand new car that I love and can afford thanks to these guys! they helped get the most rebates I could get and made sure I got the biggest bang for my ...

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DealerRater Jul 12, 2014

Made buying a new car easy. Great service and we feel we got a good deal. Very satisfied with this dealership. Bill was great and he was very patient and understanding as we brought our 1 year old along.

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DealerRater Jul 7, 2014

Amen help me get a great deal, on my new 2014 Ford Fusion. I am very satisfied with all the work he did for me. He also help me save a lot of money on my car insurance. If you want a good experience buying a car, I would highly recommend going to see Amen Ali.

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DealerRater Jun 30, 2014

Nice dealership! Easy to work with offering a clean and comfortable environment and a well trained staff of friendly associates. I purchased a Ford Fusion Hybrid and it was a pleasant experience.

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DealerRater Jun 18, 2014

My husband and I came in to purchase a new Ford Focus. Nick was extremely helpful and not pushy at all. For buying a car it was a great experience.

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DealerRater Oct 16, 2013

Our salesman Matt was very knowledgeable about the vehicle and the Manager Joe helped keep everything within our budget. The vehicle and paperwork were ready when promised. I highly recommend Westfield Ford.

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