Customer Testimonials
All went well car is great. My sales guy had it all figured out for me
Disappointed with the service provided, i purchased a 2025 st. After walking out of finance, I had to go see sales rel to sign, but I was never given the option to walk around my vehicle. On top of that kept asking about 2nd key I was told they locked the keys up check back the next day still no ke gave them 4 days and still told give me a day a week later still don't have my key than I'm told only mon-Friday so I had to call off work to get key you guys lost my key ... Read More DealerRater - May 22, 2025
Purchased 2023 Ford Mustang Mach-E Premium AWD Ext Batt 12.5K miles
Love the car however, unable to drive due it was sold to me with an open recall on the wiper motor. Had the Mobile Ford to come out. to verify if the part#/sn matches and it did. After that the tech tried the wipers and it did not work at all. So purchased the Mach-E at the end of Jan 2025 and unable to drive due to the wipers does not work at all and don't want to get caught anywhere without the use of the windshield wipers (Dangerous). ... Read More DealerRater - Feb 22, 2025
Friendly, knowledgeable, great service, great Sales Rep Amen Ali, great dealership owner, Mike, great Finance Director, Victor. We came on a recommendation & left with a vehicle. Service plus!
Carm and Amen are the best people in the Car business.My family has been going to Westfield Ford for years and will continue because of the way we are treated.
the finance person is a deceitful human, he cannot be trusted, i will never set foot in this dealership as long as I am alive.
Westfield Ford is the BEST JOHN COSTELLO was knowledgeable friendly and helpful so thank you JOHN
A good ordering, sales, and delivery experience. Very easy to work with without too many typically car and finance office games.
I had a great experience they where very helpful with what I was looking for and they make it work
Westfield Ford is the best run dealership I ever purchased a car from. The entire staff bent over backwards to make sure I was completely happy with my purchase.
I put a 1500 deposit for a vehicle that was promised to be delivered in 4-6 weeks. I waited 10 and asked for my money back. I was told it can only happen when they sell the truck, they sold it for 10k over in one day of receiving it and still refused to give me my deposit back.
The Westfield Ford staff were a pleasure to work with. They were informative and very accommodating throughout the entire process of buying my new vehicle. I would recommend them to anyone.
I purchased a new plug-in hybrid Escape from Westfield. Russ Brown made the sale simple and financing helped me with a discount. The staff detailed the car nicely and I am very happy with my new Ford.
I have had a feature on my car not work for 2 years. I have been to the dealership no less then 3 times to have it repaired. I was just told again they need my car and will call me when they have a loaner available. That was 3 weeks ago. I call, leave messages, no one calls me back. They dont give a crap about you once they make the sale. I know if I was a man, they wouldnt blow off my issue for two years. RUN away from this dealership, especially if you are a female. TWO YEARS- NO ... Read More DealerRater - Feb 16, 2024
Make promises they don't intend to keep. Found out the 2 different fixed the same part however one of them broke the part and know one knew until I took my car to another shop. Turns out I had to take my new vehicle to another dealership to get the service I expected.This dealership has turned into a nightmare experience and I am sorry to say that I bought a car from there. I still remain confident the ford will make things right
Very professional and easy to work with. Negotiations were surprisingly easy and simple. Amen, the salesman was very knowledgeable and personable.
Very informative and helpful! Our sales rep was courteous and detailed, every step of the process- Thank you!!!
I always shop and have my vehicles serviced at Westfield Ford. I’ve always had great experiences there.
It was fast and simple and I love my new Ford Everyone from the salesman to the Finance office made it a wonderful experience. Would recommend to everyone if in the market for a new vehicle to give them a shot I was not disappointed
We had a very good experience at Westfield. The negotiations were professional and straightforward. The price of the truck was fair, not more or less than competitors but it was nice to deal with people who didn't test you like a sucker. My only negative was the paperwork guy who gave us a very, very hard sell on an external warranty and made my loan for 60 Months rancher than the 48 I asked for. As the last person in the process that leaves a bit of sourness to the experience. That said we would definitely consider for another purchase.
Very helpful courteous helped me pick out the car that’s right for me and worked with me to get the best deal
I walked in on a Friday morning and was greeted by Jacob, I informed him that I was interested in the bronco. Jacob welcomed me and was ready to get me in one, and we were off test driving. I instantly fell in love, not with Jacob, but with a 2023 Ford Bronco Sport Heritage edition in robins egg blue. To make a long story short. I am a proud owner of a brand Ford Bronco. Best decision I made that Friday morning. Jacob and the crew at Westfield Ford are the best out there.
We were buying from out of state, and feel they took advantage of us. The sales guy tried to use his health issues to make us feel bad, to help convince us to buy the car. The vehicle runs great, but he wasn't honest about all the dents and scratches on it. We bought the vehicle anyways, but then got a horrible surprise after getting it home and washing it. We don't know exactly what they used to cover the sanded down and primed spot over the back wheel well, but after washing it all the cover up ... Read More DealerRater - May 26, 2023
Great experience, all of our needs were met and questions answered, I would absolutely buy from Westfield again.
Wonderful friendly staff. Easy to deal with from the salesman to the general manager to finance. We even had a nice conversation with the owner.
Worked with Rick - it was no nonsense to build a Ford transit. Even with the market being what it is in the wait to receive the truck, the experience was great and would definitely use them again for future purchases.
Everything from start to finish worked out to our satisfaction. I have already referred a friend to this location to speak with Mike Stahl.
5 ⭐️ Awesome staff Sale person very professional and informative to our needs I highly recommend Westfield ford
If we didn’t need a car (and they had The be on their lot) I would and probably should have walked out! After asking for an appraisal they wouldn’t give my car key back, wouldnt let us leave to pick and drop off our stuff before continuing with paperwork. I truly do not like this dealer. They made me feel crappy few years back too (didn’t buy anything then) and I guess I was waiting for punishment. Bad name to a great car!
The sales rep was very good. But was a little disappointed with the finance rep who wanted to sell me an extra insurance policy. Please understand that No means No!
The dealership was clean the staff was very helpful and polite.It was all around good experience!
This is the only dealership I let maintain my car. Miguel Duran is the perfect service advisor. He made sure everything was done and at the minimum cost thoroughly checking my warranty etc. The only mechanic I use there is Mike Kladis He is thorough, very knowledgeable and explained everything to me that was done and at what level everything was done. I appreciate the explanation from both men. They both made me feel I was driving the safest car around. I love my 2020 Escape and I feel with their help I will have this car a long long time. ... Read More DealerRater - Apr 13, 2022
Great dealership who was honest about pricing in these crazy car buying times. I drive 20 min to this dealer as opposed to the one within walking distance of my house.
I bought my Ford 150 platinum after lease was up and the finance manager Omar aburas took very good care of me, Got me at the payment I needed to be at. great team at Westfield Ford offCountryside.I will be back in the future for another purchase
During almost 25 years of owning Ford vehicles, I have never encountered with such incompetency, ignorance and complete disregard of the customer, as I have experienced at Westfield Ford. To Make the long story short, I will describe my encounter with this dealership in bullet points:
* First visit - had to replace a rubber sealer in the passenger door under warranty. The guy at the dealership said he will order the part and call me back.
* Second visit (after 2 weeks) - no one called. I came back and found out that the part was not ordered. Been told the part will ... Read More DealerRater - Oct 23, 2021
The worst experience I've ever had at a dealership. Before going to Westfield Ford, my credit union emailed our buyers service paperwork so we wouldn’t have to haggle over prices. We got an email claiming that they received our buyer’s service offer but once we arrived at Westfield, we were told that they could not honor it due to ‘limited inventory and the backup in computer chips’. I’ve used our a buyers service over the years and Westfield is the first dealership that didn’t accept it. After the test drive, we told the sales person ... Read More DealerRater - Oct 9, 2021
My service experience with Westfield Ford was a nightmare beginning with service writer Tony’s lack of respect and zero professionalism which leads me to never again visit this place and never again purchasing Ford products 3-1/2 weeks into repair Ford did not honor my aftermarket warranty. They made several promises as to when the vehicle would be ready and they never lived up to their word. They threatened me to pay a $900.00 bill or they would not release my vehicle, the actual bill was only $600.00! A manager intervened and was able to get my bill down to $381.00 again for ... Read More DealerRater - Aug 4, 2021
I would give ZERO stars if I could. I was emailed a quote on a NEW car. I called to accept the offer and put a deposit down to hold it until I could get there.
I was told that the car is not new and belongs to the wife of the manager. SO, it is NOT new and is not actually for sale. The offer was bogus and I was told they would consider selling for $20,000 over sticker.
This is shady and misleading to say the least. Do not send offers that are not legit. And do not have ... Read More DealerRater - Jun 27, 2021
Service is horrible, they need new service advisors / management, terrible, they don’t update you on the status of your vehicle, not friendly at all
Excellent service ask the way around. I purchased my new 2020 Escape with no pressure, great financing and low payments. The service dept is excellent to help me keep up on my oil changes and all my needs. Thank you Westfield Ford ... Sonia
Great service and attention! Sales and finance staff are very knowledgable and professional. Its a pleasure to do business with Westfield Ford! I found the perfect vehicle thanks to the team at Westfield Ford!
I had a second great experience with Nick Stepici. Worked out a nice deal on a 2020 Shelby GT 500. First time was in March 2019 when i purchased a new F-150 Raptor.
Westfield made purchasing an easy decision. Let them know I was looking into a new explorer st and within 20 minutes brought 2 trucks to my job. Showed me both on the curb and nick was incredibly knowledgeable about every option on the trucks. By the time i got off work and to the dealer, they had me out in less than 20 minutes. Definitely the only place my family buys vehicles, but more importantly when I refer friends I know they will get the same amazing treatment. Thank you for putting the customer first and the safety protocols your taking.
My experience at Westfield was positive. My sales consultant, Rick Blumerich was especially helpful. I have and will continue to recommend Westfield Ford to friends and family.
Thank You for a great experience! Michael and Amen were professional yet friendly. They made me feel like one of the family. I will recommend them and Westfield to my professional and personal network. Shawn Cosentino
Extremely happy with the 2020 Ford Edge we have purchased. Our sales representative (Nick) was exceptional! He easily helped us decide which vehicle fit our needs best based on his vast product knowledge!
AVOID AT ALL COSTS! My father passed away and we sold our car to Westfield Ford in January. My family has bought several cars from them and we assumed our loyalty was import to them. We are now at the 6 month mark and we still have not received our payment for the car we sold them. Worse off they have given my brother the run around, dodged calls, ghosted emails, avoided in person confrontations for months. Now I have to get my lawyer involved just to handle a simple situation. They seem like friendly people, but they are just another ... Read More DealerRater - Jun 6, 2020
Had an oil change about 4 months ago at Westfield Ford and it was due for another oil change and I was going to do it myself as I normally would do if I have some free time... COULD NOT get the oil plug out!!!! I jacked the car up and tried to loosen it with a breaker bar and it would not turn! I then called them up to explain the problem and told them they over torqued the plug last oil change and asked if I could stop in and have them loosen it and snug it so I ... Read More DealerRater - Apr 20, 2020
The service department was great. Steve, Ron, and Bill were able to fix my truck I bought from a different Ford dealership. The other dealership just gave me the run around!
I bought a used F-150 from another dealership. Within a week the truck was making a crazy noise in the front end. I took it back where I purchased it and got no where. I went to Westfield Ford and they fixed it! The staff had great service, friendly, and honest!
Had an oil change. Oil leaked out in an hour. Almost fried the engine. They found their mistake and took care of it. But it cost me a half day of work. Could have been fatal to an engine of a brand new truck. I still hope that the engine wasn’t damaged. No compensation was offered for the inconvenience. Will not use them and would not recommend them their service
I bought a Used Vehicle from Westfield Ford about a month ago. Was a great overall experience. I highly recommend Westfield Ford to all my friends and family.
THE UPPER SALES MANAGERS ARE SLEAZY! Do not buy a car from here. We made it clear that we needed a 2 year 24,000 mile warranty on the vehicle we were purchasing....we repeated it over and over....they knew we wanted that piece of mind so when we shook hands on the agreed amount, we thought that was included in the negotiation (they never said it wasn't, but they should have said that UP FRONT!!!!) While they were running my husband's credit, has asked to make sure it included the warranty. Sales rep goes to get the sales manager ... Read More DealerRater - Jan 29, 2020
I give the salesman a 5 Star.
Overall I was happy with the purchase of my 2018 Ecosport a week ago.
However, I did the survey and someone e mailed me from customer service saying they won't post my review and gave ridiculous excuses. They only want 5 stars.
I dropped a star because of customer service e'mail.
Customer service, so you want to know about the dealership, NOT my car purchase experience.
I was looking at a Ford Ranger advertised 25k
They want 41k.
Internet price is to get people in the door.
Management saw the screw in the rear ... Read More DealerRater - Jul 11, 2019
There service department is terrible they don’t fix the problem the first time always had to bring back then they make you make an appointment to bring back don’t go there for anything I Bought 3 Vehicles there you think they would get me in with out a appointment No they won’t Never will buy anything there ever again The Finance guy there is the biggest xxxxxxx to deal with they act like they are doing you favor when buy new vehicle Go Somewere else will never buy a ford product ever again thanks to Westfield ford they ... Read More DealerRater - Jun 29, 2019
Bought a $100,000 truck salesman hit the door driving it out of the showroom they gave me an IOU to fix the dent and now they won’t honor there iou . I don’t recommend at all They will be hearing from my attorney
I am working in the Chicago area during the week but am from the Detroit, MI area. My wife was out visiting so we went to Westfield Ford to look at leasing a new Ford F-150. I was in the negative by $4,470 and was told the best deal I could get was the truck that they sold me. $584 per month for a crew cab STX base model. NO power seats, NO heated seats, NO remote start, literally no options. The dealership also lied to us and said the truck has a 5 1/2' bed, which come to find out, it's a 6 1/2' ... Read More DealerRater - Apr 11, 2019
Took my 2004 Ford ranger for simple oil change, no appointment necessary for quicklane, ended up spending 5hrs, nothing but lies, rude and poor customer service.
Worst service I could have received. Lied to several time by lane side advisor Trevor. Tried to upcharge me for parts and took 4 days for a simple repair. Ended up taking my car somewhere else, half the price to repair and they did it same day. DO NOT GO HERE
New vehicle came in for first oil change and was taken care of exactly as arranged for previously. Even took care of nail in tire
I bought my 2014 ford fusion from here and am satisfied with how well its been holding up. A ford was not my first option when I was purchasing a vehicle in 2014 but a friend of mine recommended the ford fusion and i went to westfield ford test drove it and the rest is history. I still own that same car today and other than regular wear and tear the ford fusion is a great car in my book and id recommend it to whoever was in the market for a similar vehicle. The dealership has some issues here and there ... Read More DealerRater - Sep 19, 2018
In the 40 years that I’ve been purchasing new
Vehicles Have I ever been treated this poorly once they sold me my 2018 Flex and recived $44,000.00! Wish I had read the reviews, almost everyone of them is true! I’ll never buy from Ford again let alone Westfield Ford! There were items on the window sticker that are not even in the vehicle! They keep asking when the Survey comes in email please give them all excellent scores for the dealer, the dealer Chris Piesen was as nice and helpful as can be until when I told him I gave him ... Read More DealerRater - Aug 30, 2018
i went to the dealer to buy a 2018 ford expedition thy gave me 82000$ price for the car but the was listed on ther website for 75000$ i told him about my credit score it was 690 he told me the payment is going to be 1200$ a month for 36 month less when i come back next day me and my wife everything was different i feel like if we are not welcome in the dealer ship ofter thy run the credit the owner told me the payment will be 1475$ a month i asked him why he told me he talked to ford and ... Read More DealerRater - May 6, 2018
Bought my 13 Ford Fusion brand new from this place and had nothing but problems. Been lied to numerous times. Have to call every time to follow up with vehicle status. Been denied being written up for service by Jim werges who is a horrible writer even called corporate to report this dealer. Ive been along time ford guy but this dealership has made me never to buy a ford product again. I would not recommend this place to anyone.
This was the absolute worst experience, I’ve ever had dealing with a business! I told this guy that I am repairing my credit and I only want it checked one time. The liar of a salesman (Omar)went against my verbal and constant request that my credit be ran one time through what ever bank he thought would accept me! He reassured me and guaranteed that he followed my request. He lied and said that I was approved and that he only ran it ONE time. LIES!!! After purchasing the vehicle and getting home, I started receiving emails from ... Read More DealerRater - Mar 9, 2018
I have several complaints of the service from this dealership:
1. Calls to the service department are rarely returned
2. Scheduled loaners cars have not been available when promised on at least 2 occasions
3. Repairs to my gas door resulted in new body damage to my car
4. Door latch recall has resulted in my RR door window no longer functioning and door unable to be opened from inside. Car was also left full of greasy fingerprints on the inside of the car.
5. After 3 days to diagnose an electrical issue and claiming it was fixed, the problem continued. I took the car to McCarthy ... Read More DealerRater - Dec 7, 2017
A few days ago I went into Westfield Ford wanting a set of new keys made for my Taurus. As I was waiting I took a gander around the lot and saw a mustang I liked. Test drove it. Liked it. Ended up sitting with a salesmen and we went over the numbers. He pulled the cars history. Showed clean. Long story short I pulled the trigger and bought the car at 6pm on Thursday. Having some buyers remorse the following morning and realizing that I maybe I made a bad decesion I returned to Westfield bright and early the ... Read More DealerRater - Nov 5, 2017
I was contacted by Westfield Ford after filling out a Sam’s club inquiry. I was told on Wednesday a price by two different people, Scott Wallace and Nick Stepici. I drove an hour (one way) this morning (Saturday) to close the deal. When I got there, the price had gone up $2000. Frank Meccia broke the bad news to me. I asked him if he was going to honor the price I was given (both verbally and in writing) and he said “no”. I guess this was a "bait & switch". Please save your time and go somewhere ... Read More DealerRater - Sep 2, 2017
The sales experience was disgraceful. From 1980's style sales tactics to outright lying and deceitful behavior, this dealer is a blemish on the Ford brand. I'll likely never buy a Ford vehicle again after this experience.
The internet sales team and I agreed on a vehicle price via email before I visited the showroom. Once there, the salesman and his manager both attempted to double-charge vehicle destination fee and claimed that "every Ford dealer does this" because they need to advertise their prices so aggressively online. They both apologized late, but it was embarrassing to watch and ... Read More DealerRater - Jun 19, 2017
This morning I brought my new Edge into the service department for its first works package. After the work was completed as I drove towards home I noticed an issue with the car that had not been there before. I turned around and headed back to the service department. Upon my arrival I was greeted by Steve Berry who is the Director of service and parts. I explained my issue to Mr. Berry, he took a look and told me not to worry that the issue would be resolved immediately. Mr. Berry personally took the car back into the service ... Read More DealerRater - Jun 7, 2017
Do not go here! I repeat DO NOT GO HERE! The mechanics try to sell every single service to you claiming cheaper prices. Then when you come in to pick up the car you pay 3 times the amount. I came in to drop my car off because a transmission error and my oil changed. My assosciate Jim called me multiple times claiming my tires, break pads, and other things needed servicing. I declined all but clearly there was a misunderstanding because I came in and had to pay 370$. When trying to solve the problem with the manager made fun of ... Read More DealerRater - Apr 12, 2017
By far the worst customer service and service department ever at Westfield Ford! Since my rear brake job back in September of 2015, I have had my car in 6 times for a noise coming from the rear. First they didn’t hear the noise, then it was the calipers, then it was the brake clips coming apart, then the tie rods, then rear strut, after spending over $500 and not resolving my problem I had had enough! I went to pick up my car this past Saturday and when they wanted to charge me another $400 for something that DID NOT fix my ... Read More DealerRater - Aug 31, 2016
Horrible service experience, went in for an early AM appointment and my vehicle wasn't even seen. I had to bring it back the next day for another half of a day for an oil change and an engine light reset. The team did nothing for me but apologize for the delay and lack of communication. I don't ever recommend bringing a vehicle in for service let alone buying anything.
Sometimes car shopping can be an ordeal. It was not at Westfield Ford. Nick Stepici was great. He listened to what I wanted in the Escape and explained all the features and answered all my questions about the vehicle and the paper work that goes along with purchasing a new car. My family has bought our last several cars from Westfield Ford and I do not hesitate to recommend Westfield Ford.
After shopping around at multiple dealerships I'm glad my search stopped here. Mildred was friendly and able to find exactly what I wanted after a brief description. I highly recommend her for your next vehicle purchase.
I am absolutely satisfied with my new car purchase. I was not pressured by any fast talking sales person to sign on the dotted line. I worked with Mildred Anum and she was absolutely awesome. Mildred was very professional, and at the time answered all my questions. I would highly recommend this dealership to anyone in the market for a new, or certified used car. Sincerly: Ricardo
I am very happy purchasing my vehicle and my dealer Mildred was awesome. She showed me nice vehicle and was very polite and professional. Everyone there were very nice welcoming me.
Mildred was an absolute pleasure to work with in purchasing my new car. The dealership didn't open until 10am but Mildred came out around 9:40am and assisted us. She was knowledgable and was able to answer all of our questions.
I have a 2011 Ford Ranger that I have been getting serviced here since the truck was new. I am in for general maintenance ever 3 to 4 thousand miles & have had excellent & great service every time. The advisers are always friendly & helpful.
Being a recent grad with a brand new job, I decided to get a brand new car. I was looking for a manual transmission - something sporty and flashy. After visiting many dealerships and test driving the Ford Focus ST, Toyobaru BRZ/FRS, and a Subaru WRX, this dealership won me over with courtesy and attention to detail (and some amazing deals). I ended up buying the 2015 Focus ST after a smooth few-hour transaction and negotiation process. I can't wait to go back for the new RS once it's released. Awesome dealership, will buy again.
Mildred made the whole experience of buying a car, a wonderful and professional one. She listens well and makes sure that she serves your needs in selecting the kind of car just for you. Most importantly, she follows up make sure everything works out for you.
I dont like buying cars but that may have changed now that i bought one from Mildred, at Westfield Ford in Countryside Illinois. Her honesty, hard work, and calm demeanor helped the stressful process of buying a car. Never pushy and always looking you in the eye.... goes a long way. Thanks Mildred and good luck. Im sure you will sell many many cars. Sincerely Kevin
I came in to buy 2 trucks valued at over 100,000. the salesman used the old trick about the value of the car. he promised me 13,000 then when I got in there for the final deal he knocked it down to 10,000 because there was 200.00 in damage to the bumper. I laughed at him and he said yesterday was yesterday and today is today..................what a joke these salesman are. dont trust this dealer at all
Mildred was very helpful and friendly. I cannot rate management since i barely dealt with them because Mildred did pretty much everything!!! I would recommend if you are going to buy a ford to have Mildred help you!! She is great! The explorer is a great car and we have no complaints so far, we love it! The wait time to get into financing could have been a little better but overall Mildred made our experience there a good one! She is a person of her word and i would highly recommend her if you are purchasing a car.
I warned my daughter to avoid this dealership as they have been less than adequate in the past. She made an appointment anyway for a Saturday. They told her the car wouldn't be ready til Tuesday and she could get a rental car at no charge from Enterprise. Well, the car rental was closed and we never did get a car as they were closed the next day too. We had also purchased a bumper to bumper warranty that we were told NEVER expires And could be sold with the car. NOT TRUE. When picking up the car I ... Read More DealerRater - May 27, 2015
Mildred was very helpful from the beginning. I highly recommend her, she made the process very easy for me, and to get a good price for my car.
I really enjoyed working with Mildred. She was was very friendly and knowledgeable. I was able to get a great price for my car. I am loving my new Edge Sport!!
MARY CABARLE is a sweet sales person who is very knowledgeable of Ford sales and service. Mary helped me find and finance my 2015 Ford Escape when other dealers could not. She always gets me into the free car washes quickly and said that if I call when I am coming in for service she will help expedite that also. This helps because I drive for a ride sharing service, time is money and I have to wash my car frequently. Thanks again Mary!
Very frendly peoples I would recommend that dealer to anyone...they really did anything to keep us happy and drive off with the car of our dream ... Thanks
I became obsessed in the car buying experience. I researched many websites nit restricted to Ford.com(true car, Edmunds.com, and KBB.com) I have only purchased 3-4 new cars but the reputation of car dealers in general did not put me at ease. I found the car I wanted at what I felt was a good fair price and chose Westfield Ford a few miles further for his purpose. I met Bill Lange who worked with me every step of the way. Bill had great interpersonal skills and his Ford knowledge was amazing. My intent the day of ... Read More DealerRater - Jan 26, 2015
I delayed purchasing a vehicle because of this! I hate the stress of going from dealership to dealership and haggling on price! Sydney made the purchase of my 2015 Escape smooth and hassle free and I will definitely recommend her to everyone I know!
Bill Lange is a very down-to-earth and extremely helpful sales professional. He is very knowledgeable about Ford’s product line and listens to what you are looking for without trying to steer you towards spending more. After purchasing my Ford Bill went through all the features bumper to bumper and called me the following week to see if I was happy with my purchase and wanted to know if I had any questions. A+++++. Thanks Bill!
Sydney Largen is an extremely helpful professional. She is passionate about Ford and helping her customers make sure they get the car that is perfect for them. The entire time she spent with us was pleasurable and non-stressful. She answered all our questions and went out of her way to make sure we were clear with options and features. We highly recommend anyone interested in Ford products to work with her. Thanks, D and A
Mildred was AMAZING, from start to finish. Never rushed us, really got to know my Fiancé and I. Showed she cared even when we walked away from a deal. She followed up she earned the right to earn my business, and when I found the Truck I was looking for she was able to make it work. Her manager Al was great as well. I could have gone with another Ford Dealership, but Mildred was so AMAZING that when the time was right my Fiancé said we must go with Mildred. Thank you so much Mildred, Al, and Everyone at ... Read More DealerRater - Aug 25, 2014
Ok. I had stopped driving a few years ago when I moved to Chicago. Working and staying in the burbs I realized I wanted to go through having a car again....My credit is eh....and I didn't have much down....But my lady, Mildred hooked it up! She was very personable and the managers (sorry forgot the name) really made me feel at home. I will never forget test driving my Ford Fusion through the Chevy and Toyota dealerships and waving at the employees! It was more than just buying a car, it was an experience. Based on ... Read More DealerRater - Aug 20, 2014
Mildred is an exceptional and super friendly saleswoman that answered every question I had promptly. She knows how to satisfy and take care of her customers, focusing more on the personal connection and figuring out what's best for us as a client, rather than quickly trying to make a sale. Westfield is a very generous and professional dealership as well. I would definitely buy my next vehicle from Westfield, and from Mildred.
Ms Mildred Anum is great! She helped us quite a lot with our purchases! Id recommend her to everyone! I would come back in a few years to buy a car if I can deal with Mildred. I definitely see her going places, she is a people person! Thank you
We got a great deal at Westfield Ford. Very happy with the customer service. Compared other cars and dealers but, they couldn't match the deal at Westfield.
Great salesmen and finance manager! Will to stay late to close a deal. However they did not disclose all issues with used vehicle I purchased. They were willing to make sure I was satisfied. Thanks!
Just want to give props to all the crew there at Westfield ford!! They really went above and beyond for me!! I would definitely recommend this dealer to everyone I know!!